COVID-19 FAQ

A: Yes. All participants must wear a mask while in the gym at ALL TIMES.

A: Yes. Please see the Rules and Safety sections of our website for info about our altered operations during this time.

A: As of June 25th, we are offering belay lessons again!

A: If you are unsure of your belay certification status, contact us at 801-418-0266 and our staff will look up your account and inform you.

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A: If you already know how to belay, you can get certified by demonstrating to our staff  that you know how to belay. We require the PBUS (Pull, Break, Under, Slide) method of belaying to certify in the gym.

A: Yes. We are still offering equipment rentals.
⚠️PLEASE NOTE: WE ARE NOT ACCEPTING ANY CASH TRANSACTIONS AT THIS TIME UNTIL FURTHER NOTICE.⚠️

A: You can sign up for a climbing session bellow or via the link on the current homepage of our website.

Reserve a Session

A: Complete the online cancellation form using the button below, or call us at 801-418-0266

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Cancel a Session

A: To sign up for a membership, stop by the gym and our staff will assist you. If you are planning to climb when you sign up, we recommend scheduling a session via our website ahead of time. 
⚠️PLEASE NOTE: WE ARE NOT ACCEPTING ANY CASH TRANSACTIONS AT THIS TIME UNTIL FURTHER NOTICE.⚠️

A: To account for state social distancing mandates, we have had to limit our capacity. To permit more members the opportunity to climb, we have temporarily suspended Free Friend Friday. Guests using a member’s monthly buddy pass must climb standby.

A: We wish we knew! In the current climate, there are too many unknowns, but we are basing our operations off of State guidelines and requirements. Follow us on Social Media or join our mailing list to stay up to date.

A: In fairness to other customers, we are only allowing participants to reserve 1 session per day. However, if there are available spots, you can climb standby in other sessions the same day.

A: Closing between sessions allows us to vacate the building so that our staff can disinfect surfaces throughout the gym and prepare for the next session.

A: To comply with state social distancing guidelines, we have limited the amount of participants who can be in a session and area of the gym at a time: 50 participants per session—35ppl for roped climbing and 15ppl for bouldering.

A: Participants may choose to climb “standby”, which means they can wait until all members of a certain climbing session have already checked in, and check to see if there is additional capacity available.

  • For example: Sally already booked a time slot earlier in the day but really wants to climb later that night too. She can see in the online booking that there are 5 spots available in the 8pm – 10pm session. She can come to the gym, and wait in the “standby” line, which will be on a first come first served basis. After all booked participants have been checked in, standby climbers will be checked in, in first come first served order.

A: If we have room in the session, you can join the session as a standby participant without having to pay. If you book a session online, you will need to pay.

A: To comply with social distancing guidelines, we will not be holding any Summer Camps this year.

A: Yes. We are separate businesses so you will have to verify their hours of operation with them. Contact Mountain Works at: (801) 371-0223

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    If you have any questions about our new policies, your membership, or anything else please let us know.