We want all of our guests to enjoy their time at The Quarry. If you had paid for admission and/or rental equipment and decide not to participate, we will provide a voucher (of equal or greater value) or a refund at our discretion.
Should any of our vending machines malfunction (not vend your product, not return correct change, etc.), please see the front desk staff for a refund. Any unused, unscheduled class packages may be refunded in full. Upon completion of a membership agreement, the terms of said agreement will prevail.
Prepaid membership dues are non-refundable. Failure of member to use The Quarry's facilities shall not relieve the buyer or buyer's obligation to make payment(s) as set forth in the statement of disclosure (applicable to month-to-month contracts only).
To keep a membership valid, dues or renewal fees must be paid continuously whether member uses The Quarry's facilities or not.